Press and hold down the power button until you hear the second beep which indicates that your PS4 system has entered Safe Mode.Try to update the PS4 system software online not offline. Update the PS4 system software via Internet The required time to accomplish the process varies depending on the size of your installed data.Ģ. Select option #5 to rebuild the PS4 database.Now release the button and your system will enter Safe Mode. Keep holding down the button until you hear the second beep. To do that, press and hold down the power button of your PS4 until you hear the first beep. Now we need to turn on the PS4 and enter Safe Mode.Wait at least 30 seconds before turning it on again. Turn off your PS4 by holding down the power button for 10 seconds until it shuts off.All you have to do is enter the Safe Mode and select the rebuild database option. This is the easiest and fastest solution that worked for some users. So, here are a few suggested solutions based on real user experiences that help work around the “ Cannot start the PS4 – Connect the Dualshock 4.” error message. The internal system storage of PS4 is corrupted/failing and the system cannot read all files stored on it.It can happen also if your internet connection is not stable or the update file you used was corrupted. Corrupted system software files which often happens when you were updating the system and the power was suddenly disconnected and the PS4 is turned off consequently during the update process.This error usually takes place due to one of the following reasons: Other users reported that they had to initialize the PS4 and reinstall the PS4 system software from scratch and that would resolve the issue temporarily until it comes back after a week or so. They even reported that the system would fail to recognize the update file and said it was not found or they got a message saying: “ This update file cannot be used“. Many users reported that they would still get the same message even after they followed the instructions and connected a USB storage device with the latest update. You can download the update file for reinstallation from. When you press the PS button as prompted, you’ll enter the Safe Mode and get another screen message:Ĭonnect a USB storage device that contains an updated file for reinstallation for version or later. In this scenario you’ll get the following screen message:Ĭonnect the Dualshock 4 using the USB cable, and then press the PS button. Scenario #1: Cannot start the PS4 – Connect the Dualshock 4 … This comprehensive troubleshooting guide for the year 2023 will address both issues and offers verified and working solutions to each. When you update your PS4 or install a new hard drive replacement, your PS4 screen may display a message telling you that the PS4 cannot start and it will restart again and again in an infinite loop.ĭepending on the reason for the “Cannot start the PS4” loop, the on-screen message may either ask you to connect the DualShock 4 controller to the system or tell you that the system storage is inaccessible.
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